How not to run a Cafe

You know, when your staff leave a child with second degree burns you’d think you could at least, I don’t know, proffer an apology to the parents and the kid and not, say, delete the negative review from a supposed restaurant review site (which makes me wonder; if Ernesto can get a review about them crippling a customer yanked, what else will DineOut pull? If you aren’t allowed to say bad things, what’s the point of the site?[1])

I don’t think I feel like playing Russian roulette with Ernesto any more; we’ve been there in the past, but when your response to leaving someone burnt enough to need morphine is to... attack the victim for posting a negative review, I don’t have any confidence that they give a shit about the safety of their staff or customers.

Since they’re next to Espressoholic and over the road from Scopa, that’s not too hard.

[1] Hoovering up donations from people under the misapprehension they provide a useful service, I guess.